Therefore, a Doula will:

• Work compassionately to place the dying person at the centre of all they do.
• Account for their own practice in whatever environment they choose to work.
• Work honestly, transparently and remain open to scrutiny in their scope of practice.
• Always maintain confidentiality and privacy regarding the client and their family.
• Respect and complement all other healthcare professionals involved with the patient.
• Obtain clear written agreements with their patients/clients and not work beyond the limits of their knowledge.
• Explore various supportive, therapeutic options with the patient/client to maximise wellbeing.
• Maintain, secure, and document accurate contemporaneous records of the care given.
• Present themselves both in manner, language and dress that is fitting and acceptable to the client.
• Commit to continued learning and reflection to remain current and knowledgeable in this area of care.
• Maintain the highest standard, representative of their training, to care and support in an empathic, natural, nurturing manner that is non-judgmental, organised, practical, and reliable.
• Signpost the patient and clients to relevant informative, practical, helpful information.
• Take responsibility for obtaining and presenting Professional Indemnity Insurance and Disclosure and Baring Service checks (DBS check).

A Doula will not:

• Act in any manner that would suggest they are a trained healthcare professional by performing clinical or medical tasks, offer diagnostic advice, or
• Work beyond the limits of their scope of knowledge or training (even if qualified in a therapeutic field).
• Discuss private information concerning their patient / client now or in the future.